Terms & Conditions

1. Acceptance of Terms
By accessing or using this website, you agree to comply with and be bound by these Terms of Use, as well as all applicable Canadian laws and regulations. If you do not agree with these terms, you must not use this website. The materials on this site are protected under applicable copyright, trademark, and intellectual property laws.

2. Limited License
We grant you a limited, non-transferable, and temporary license to download and view one copy of the materials on this website for personal, non-commercial use only. This license does not transfer ownership and does not permit you to:

• modify or copy the materials;
• use the materials for commercial purposes or public display;
• attempt to reverse engineer or decompile any software from this site;
• remove copyright or proprietary notices;
• reproduce, share, or “mirror” the materials on another server.

This license will automatically terminate if you violate any restrictions. Upon termination, you must delete all downloaded materials in your possession.

3. Disclaimer
The materials on this website are provided “as is.” WPG (Appliance Repair Winnipeg Professional Group) makes no warranties, express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, or non-infringement. We do not guarantee the accuracy, reliability, or completeness of the materials or any linked sites.

4. Limitations of Liability
To the fullest extent permitted by Canadian law, WPG (Appliance Repair Winnipeg Professional Group) and its suppliers will not be liable for damages of any kind (including loss of data, business interruption, or profits) arising from the use or inability to use this site. Some jurisdictions may not allow the exclusion of certain warranties or limitations on damages; in such cases, these limitations may not apply to you.

5. Revisions and Accuracy
The materials on this site may contain errors, including technical, typographical, or photographic mistakes. WPG (Appliance Repair Winnipeg Professional Group) does not warrant that any material is current, complete, or accurate. We may update or change content at any time without notice but are not obligated to do so.

6. External Links
This site may contain links to third-party websites. WPG (Appliance Repair Winnipeg Professional Group) is not responsible for the content of those sites, and the inclusion of a link does not imply endorsement. Your use of linked websites is at your own risk.

7. Changes to Terms of Use
WPG (Appliance Repair Winnipeg Professional Group) may update or revise these Terms of Use at any time without prior notice. Continued use of this site after changes are posted constitutes acceptance of the updated Terms.

8. Governing Law
These Terms shall be governed by and construed in accordance with the laws of the Province of Manitoba and the applicable laws of Canada, without regard to conflict of law principles.

9. Service Call Fees Policy

• By requesting service, customers agree to pay the quoted service call fee.
• Service call fees and deposits are non-refundable.
• Labour fees are non-refundable.
• Standard service call fee is $120 + HST, but may vary by location, time, or other factors.
• Payments made by credit card may include a 2.4–3% convenience fee.

10. Parts Policy
Technicians from WPG (Appliance Repair Winnipeg Professional Group) will make reasonable efforts to leave the workspace clean. However, some services may require moving appliances, and the company is not responsible for incidental damage to floors, walls, or other property.

• Warranty applies only to the repaired or replaced parts listed on the invoice, for the duration specified.
• If no part is replaced during a repair, fees paid are non-refundable.
• Electronic parts ordered or installed cannot be refunded or returned. Cancellation of such orders requires full payment of the part cost.
• Consequential or incidental damages (including water damage, food spoilage, or similar losses) are not covered.
• Warranty is not transferable.
• Payments are due upon receipt of invoice. Overdue invoices (30+ days) or cancelled payments will incur a $99 late fee, and may be sent to a third-party collection agency.

Additional Fees:

• Diagnostic fee starts at $99 + tax per appliance.
• Second technician fee: $99 + tax.
• Cancellations must be made by speaking to a live agent at least 3 hours before the scheduled appointment; otherwise, a $99 + tax fee will apply.
• In special cases, cancelled part orders may be refunded subject to a 30% restocking fee (management approval required).

Payment Methods
We accept the following payment methods:

• Interac e-Transfer
• Credit Cards (Visa and MasterCard) payments include a 2.4% convenience fee.
• Cash